„Dear Catherin, I have never read such a touching thing as your mail. Thank you so much. I will let you know how we go on. Deep appreciation and regards, Rachel.“

und später:

„Hello Catherin, I want to report the amazing changes that happened the day after your conversation with Ila. She became very quiet, tranquil and still is. She also is in heat. She does not seem to be a young dog anymore!!! although I was ready to accept her being young and lively! She does not scratch doors anymore. She does not even wake me up early, just makes a litlle light sound. I decided to cut her hair a bit shorter and before I make it shorter, I doǹt bother her combing her anymore. Just the minimum. It relaxes me and her. But her hair is a great mess under the top coat. I relax much more with her, let her walk with a long leash, and feel more relax altogether. Life is much easier for me with her, and hopefully for her with me too. i don’t put her on the leash in my office anymore, or not always, she stays still when I receive my clients and does not move around the room. A big difference. People notice it also. She still barks like mad in the car, I understand she can’t help it and is looking forward to what is going to happen, but it still drives me mad too. But this is really not very often. I thank you again and am impressed. Kind regards,Rachel.“